Privacy Policy

1. Who we are

Operativ Construct SRL ("Opercons", "we"), based in Poiana Teiului, Neamț County, Romania, is the data controller for opercons.com. For any question about your personal data, contact us at office@opercons.com or by phone at +40 721 118 008.

2. What data we collect

  • Contact form: name, email address, phone number, project type, number of units, estimated budget and, optionally, an attached file (plan, sketch, etc.).
  • Browsing data: technical data collected automatically through cookies — for example, a Google Ads click identifier (gclid/gbraid/wbraid), the page visited, device and browser.

3. Why we use your data

  • To respond to quote requests submitted through the contact form and to reach out about your project.
  • To measure the effectiveness of our advertising campaigns (Google Ads) and understand how the website is used (Google Analytics).
  • To improve the content and functioning of the website.

4. Legal basis

We process data submitted through the contact form based on your consent and, subsequently, for pre-contractual steps taken at your request (Article 6(1)(a) and (b) of Regulation (EU) 2016/679 — GDPR). Preference, statistics and marketing cookies are placed only with your consent, given through the consent banner on your first visit.

5. Cookies

The website uses a consent management platform (Cookiebot) which groups cookies into four categories: necessary, preferences, statistics and marketing. You can accept, decline or change your preferences at any time from the cookie banner, available on every visit.

6. Online advertising (Google Ads) and enhanced conversions

To measure the effectiveness of our Google ads, the email address and phone number submitted through the contact form may be sent to Google in encrypted (hashed) form, only with your consent for marketing cookies. This encrypted data is used solely to match a request submitted on the website with a prior advertising campaign and cannot be "decrypted" by Google to reveal your identity.

7. Google Analytics

We use Google Analytics (GA4) to understand how the website is used — pages visited, time on site, device, traffic source. Data is collected in aggregate form and is not used to identify you directly, except where you have accepted marketing cookies, as described above.

8. Who we share data with

  • Google (Google Ads, Google Analytics) — to measure and optimise advertising campaigns;
  • Cookiebot — to manage cookie consent;
  • Our hosting provider — for the technical storage of data.

We do not sell or rent your data to third parties for their own commercial purposes.

9. International transfers

Some of the providers above (e.g. Google) may process data outside the European Economic Area. In such cases, the transfer relies on appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission.

10. How long we keep your data

Data submitted through the contact form is kept for as long as necessary to handle your request and, afterwards, for a reasonable period required by legal (accounting, tax) obligations or to defend a legal claim. Cookie data is kept according to the retention periods set by each provider (Google, Cookiebot), detailed in the cookie banner.

11. Your rights

Under the GDPR, you have the right to:

  • request access to the personal data we hold about you;
  • request correction of inaccurate or incomplete data;
  • request erasure of your data ("the right to be forgotten"), where applicable;
  • request restriction of, or object to, the processing of your data;
  • request data portability to another controller;
  • withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal;
  • lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP), www.dataprotection.ro.

To exercise any of these rights, contact us at office@opercons.com.

12. Data security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss or accidental destruction.

13. Changes to this policy

We may update this policy from time to time. The version in force is the one published on the website at the time of access. We recommend checking it periodically. For the terms of using the website, see also our Terms and Conditions.

Last updated: 28 September 2026.